What is the purpose of device management?
We are now in the era of the ‘digital nomad’. As more organisations opt to let their staff work from wherever they need to, staff not only need to work remotely, but they expect their employers to support some form of hybrid working.
In the Microsoft’s 2002 Work Trend Index, they reported “hybrid work is up seven points year-on-year (to 38%), and 53% of people are likely to consider transitioning to hybrid in the year ahead.
What allows a device to be managed remotely?
Providing your staff with a device and enabling them to work remotely, is not in itself a challenge, however, it does open the door to data loss and shadow IT. By utilising Microsoft Intune, businesses are able to start to control device and application use, limiting the movement of data, enabling things such as remote device wipes, while ensuring staff can continue to work with minimal interruption.
The Espria Managed Device as a Service is built around Microsoft Intune – utilising your existing setup to manage your staff devices and remediating discovered issues remotely. Our customers have found the service invaluable. It enables them to focus on driving business strategy forward rather than spending time resolving device related issues.
Our Managed Device team will proactively contact your staff when a device becomes non-compliant, or an antivirus alert is received, investigate the issue and resolve it with no requirement for your IT team to be involved.
What is a managed device?
A managed device is a device that is controlled and monitored by a central authority, such as an IT administrator or a service provider. Managed devices can include computers, smartphones, tablets, printers, routers, and other devices that are connected to a network. Managed devices can benefit from enhanced security, performance, and functionality, as well as reduced maintenance costs and downtime. Managed devices can also be remotely configured, updated, backed up, wiped, or locked in case of theft or loss.
Different levels of service are available to ensure the right level of device management for your business. So the solution can be bespoke to your business requirements.
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