Privacy policy

1. Introduction

Espria (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.espria.com (“Website”).

2. Who We Are

We are Espria, a Company registered in the United Kingdon (Registration Number: 03115999). If you have any questions about this policy or your personal data, you can contact us at:

Email: dataprotection@espria.com

Address: Mode House, Thundridge Business Park, Thundridge, Hertfordshire, SG12 0ss

Phone: 0330 175 5588

3. What Personal Data We Collect

We may collect the following types of personal data:

Identity Data: Name, username, or similar identifiers.

Contact Data: Email address, phone number, mailing address.

Technical Data: IP address, browser type, operating system, and website usage data.

Marketing Data: Your preferences for receiving marketing communications.

4. How We Collect Your Data

We collect data in the following ways:

Direct Interactions: When you fill out forms, sign up for newsletters, or contact us.

Automated Technologies: Through cookies and similar tracking technologies when you browse our website.

Third Parties: We may receive data from analytics providers, advertising networks, or other service providers.

5. How We Use Your Data

We process your personal data to:

  • Provide and maintain our website.
  • Improve user experience and optimise performance.
  • Respond to inquiries and provide customer support.
  • Send you marketing communications (if you opt-in).
  • Comply with legal obligations.

6. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent: When you opt into marketing or cookies.
  • Contract: When processing is necessary to fulfil a contract with you.
  • Legitimate Interests: When we have a valid business reason, balanced against your rights.
  • Legal Compliance: When required by law or regulation.

7. Data Sharing & Third Parties

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Such as payment processors, hosting providers, and email platforms.
  • Legal Authorities: If required by law.
  • Business Transfers: If we merge, sell, or transfer our business.

8. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure it is protected through standard contractual clauses or other legal mechanisms.

9. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy. Legal and regulatory requirements may dictate longer retention periods.

10. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data (“Right to be Forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (for consent-based processing).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

To exercise your rights, contact us at dataprotection@espria.com.

11. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy.

12. Security Measures

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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