Public Sector Services
Helping public service providers to achieve more by empowering their digital workspace
Technology Solutions for the Public Sector
We provide a range of omnichannel technology solutions that help public service providers to:
- Effortlessly scale to meet the demands of the UK’s growing and aging population
- Provide flexibility to adapt to significant change, including ongoing government reform
- Deliver outstanding service within under-pressure budgets.
Our Accreditations
We are proud that the services we deliver have been recognised by a number of accreditations, including Cyber Essentials Plus. For more information, please visit our ESG page.
Our Services
Developed to transform your existing infrastructure, our range of local government IT and public sector services are designed to transform the end-user experience and fully empower the digital workplace.
Create a more productive workforce by delivering cloud-based applications and services coupled with effective and secure managed end-user devices.
- Unlock service delivery capacity through the Microsoft Modern Workplace, Power Platform and effective end-user devices
- Apply private, hybrid and public cloud services to avoid upfront investments in infrastructure and spend more time building and delivering services that are important to your customers
- Protect public services by predicting, preventing, detecting and responding to security events
- Our Managed IT services are delivered via a UK based Service Desk who operate 24/7 365 to meet the needs of your organisation.
Leverage telephony and contact centre innovation to optimise the cost to serve your customers.
- Build a better-connected enterprise with our network services team, e.g. integrate Microsoft Teams to carrier-grade telephony services to enable greater collaboration amongst colleagues and with partners
- Provide omnichannel contact centre services that promote inclusivity and accessibility
- Create time to manage complex cases by automating transactional interactions
- Use the data you hold about your customers to inform the way you improve processes and deliver your services.
Improve customer engagement and value for money by providing a secure and seamless experience across paper and digital platforms.
- Integrate legacy paper systems with digital processes, to work more efficiently and improve customer engagement at each touchpoint, e.g. by applying application integration and workflow automation
- Simplify document management and retrieval, eliminate paper storage and easily access the information you need to serve your customers
- Improve existing security and compliance measures with encryption, redaction and access control to ensure confidential data is only available to those who need it
- Boost collaboration, agility and efficiency between members of your team with a streamlined document workflow system.
Our Pledges
Effective Cyber Security
Promoting digital services whilst maintaining a secure and informed stance
Carbon Neutral by 2030
Helping you to meet the challenge of Greening Government
Giving Something Back
We promise to work with you to deliver Social Value together. Central to the Espria core values is our ESG Commitment
Easy to Buy
You can accelerate your journey to a digitally empowered workspace by engaging us via the following public sector procurement frameworks:
OUR CLIENTS
Case Studies - Delivering Better Outcomes
About Espria
As a leading independent managed service provider, with Espria, you are in safe hands! Working in collaboration with clients for over 25 years, our expertise has seen us develop flexible and agile solutions that puts your organisations’ needs at the forefront.
Our public sector solutions have been developed to promote innovation and unlock efficiencies across a range of services, such as managed services, compliance services and legal services and reduce ongoing costs for public sector procurement services. Not only that, we ensure our business solutions remain flexible and agile in line with changes to national and regional governmental legislation, ensuring your organisation remains ahead of the curve.
FAQ
Cloud services for the public sector bolster collaboration across various departments, such as legal and procurement by providing key data insights, removing traditional silos, automating traditional IT processes and allowing organisations to scale.
Cloud communications work to allow public sector services to share software tools and applications across a shared network. All data is stored on physical servers hosted by a cloud provider, rather than on a hard drive, allowing users to access information at all times across a range of devices, supporting remote and hybrid working.
