You may still be asking yourself “why does my business need to digitally transform?”.
If the last few years has shown us anything it’s that we’ve needed to evolve quickly. Consumer expectations have risen and the pandemic threw us into a position whereby we needed to operate more efficiently and be more adept in delivering our services. However, our teams needed to perform those jobs remotely, and now with employee expectations as such that they demand flexibility in their work having acknowledged that they can perform at a high level and have better quality of life, businesses have needed to build a suite of solutions that can support high customer services and placate their employee’s changing needs.
Digital transformation is not a new thing, it was just accelerated because of the pandemic. However, being late to the party can be detrimental to business success.
The Organisation for Economic Co-operation and Development (OECD) stated that success and performance are hand in hand with digital maturity within any organisation. It’s already been stated that digitally mature countries, such as the UK, are proving to be far more productive than others.
To improve the sustainability of your business you need to consider the following solutions.
Collaborative Solutions
It’s very hard these days to ignore the benefits of the Cloud and it allows ultimate flexibility for your employees. Unified Communications allows all the collaboration that your business needs:
- Teams can work quickly wherever they are thanks to this cloud-based solution.
- Your teams work more efficiently as your services are consolidated into one platform.
- More time to develop relationships with your customers.
- Integrated Technology – all your technology is wrapped into one solution.
- Secure – your data is held in highly secure data centres.
You also have Document management, another cloud-based tool that allows your teams to work wherever and flow essential documents to collaborate together in a seamless, secure and efficient way:
- Automates all your workflows
- Keeps your data secure
- Supports scaling your business
Communications Tools
Communication is key for any business. Digital communication platforms can centralise all information in one single source. By implementing VoIP, you can ensure your teams have all the necessary communication tools as if they were in the office wherever they are working. Not only that, but you can also have total visibility on how your business is performing:
- Support for Remote Working
- Video Conferencing
- Recording and Monitoring
- Integration to your CRM
Printing for your office teams
By implementing Cloud solutions, your teams can utilise any printing facilities they need from anywhere, or access the tools through a wealth of apps that allow your staff to perform functions they need, wherever they are:
- Print from any mobile device to any printer, regardless of manufacturer.
- Reliable and totally secure, your cloud print services provide the collaborative solutions you need with total protection from malware.
- Access the most convenient enabled printer whether you’re travelling, at a client’s office or just away from your desk.
- To keep data secure, manage permissions to ensure your teams have the correct access and control the release of all documents.
- Access apps to convert voice notes to handwritten ones, redact important documents and translate any document, wherever your teams are.
By using high-performing, innovative technology you can support your business by achieving the following:
- Time efficiencies
- Centralisation of information
- Enhanced employee experience
- Faster productivity
- Retention of customers
If you would like to explore your digital transformation further, contact Mode and we can help support you with any of your business objectives.
