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Code of conduct

CODE OF PRACTICE FOR HANDLING COMPLAINTS 

FOR COMMUNICATIONS CUSTOMERS ONLY

We, Mode Communications Group Ltd T/A Mode Solutions provide, install and maintain digital-phone systems across the UK. We also offer discounts on line rentals and call rates. We have offices in Manchester and Hampshire and employs over 35 staff.

Established in 2009, we have enjoyed outstanding growth resulting in being recognised as Siemens Fastest Growing Partner 2009 and Nimans Fastest
Growing Reseller in 2010. We have also been awarded the Siemens Technical Excellence Award 2012. Siemanns Accredited Business Plus Partners and all staff are SOCA Certificated. The technical staff also have the SOCP Certification.

Contact details for our office can be found below:-
Wade Park Farm, Salisbury Road, Ower, Romsey, SO51 6AG
Customer service phone number: 0330 175 5588
Customer service email: enquiries
Website: modesolutions.com