Case Study - VoIP Communications for a Finance Asset client Skip to main content

Founded in 2010, our clients are asset finance experts, making vehicle and asset finance personal. With accelerated growth, the business continues to grow across multiple locations.

The company’s Issues : no communications solutions to support their accelerated growth


Our client needed a solution that provided flexibility, enabled the team to communicate across multiple locations and was future proof to meet the needs of a growing business.


As their growth had accelerated considerably over recent years, they had been able to implement the operational solutions needed to support that growth.


As a consequence, their on-premises solutions were not able to support the telecommunications needs of their multiple locations. Handsets were outdated and transferring calls impossible, making it impossible for the business to offer the high level of service they desired.


Our challenge was to provide:


  • A competitive cloud package to replace existing hosted solution from a cost effective and feature rich perspective
  • Scalability for ongoing business expansion
  • Easy to use handsets with directory to quickly identify incoming and outgoing contacts
  • Effective solution for a high call environment
  • Simple to use customer and IT manager online portal
  • Reliable and resilient communication
Laughing people

Our solutions : Cloud-based VoIP with Unified Communications

After considering the accelerated growth of the business as well as the desire to be scalable, flexible and offer the superior service to their clients that was so desired, iPECS Cloud was really the only answer, combing that with unified communications and configuring their telecommunications so that they could work in call and hunt groups across the multiple sites.


iPECS cloud provides the flexibility to add new users simply and easily as required to reflect the ambitious growth plans of the finance asset business. Adding Unified Communications to their solutions has been invaluable to their customer service enabling staff to make calls that appear from the office from any location. Field staff can easily collaborate through the apps file sharing, conference voice or video call option and instant messaging features


There was still a desire for traditional handsets, so we recommended the LIP – 9030 with a flexible directory to handle high volume and by distributing phone calls from a single number to all staff using a hunt group has driven business efficiency.


Voicemail to Email enables staff to quickly return missed calls to ensure high standards of customer service and the ability to save correspondences which can easily be shared amongst the team

As a young, progressive and ambitious growing company, we needed to ensure we aligned ourselves with a communication system that not only supported our current growth but also supported us in the future and we feel the iPECS system does that.” Tom Co-Owner

Our clients

Case Studies


City Hire

City Hire is an independent tool and plant hire company supplying the construction industry since 1989. With a focus on high-quality equipment, reliable service and industry-leading technology,

Four fists clenched together over the desk

Declining ISDN service accelerates our insurance clients’ desire to transform their Communications

A leading supplier providing insurance to Motor Trade and Commercial Insurance for over 30 years, our client was concerned with their declining ISDN telecommunications.

The man with the telephone

Operational success for our hotelier clients with VoIP and Unified Communications

Lost calls, lack of internal communications, were hindering the operations of our multi-site hoteliers. VoIP and Unified Communications support the acceleration of performance and customer service.

Customer support

VoIP Implementation for our Law Practise Customer

Our Customer - a legal firm which is becoming one of the UK’s fastest-growing legal practices, have built an innovative business model that has disrupted the staid and steady world of solicitors. However, with that, the desire to remain forward thinking and progressive in their practise, has meant that they needed to address the fundamental issues affecting their telecommunications.

Please fill out the below form and one of our team will get back to you asap. Alternatively please call 0330 175 5588 to speak to a member of the Espria team.

Book a Call​

Why not let us call you? We like to keep things simple, and our team are here to advise and support you in your technology transformation.

Please fill out the below form and one of our team will get back to you asap. Alternatively please call 0330 175 5588 to speak to a member of the Espria team.