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Trust Centre > Onboarding & Transition > Project Timelines & Milestones

Last updated 27/02/2026

Project Timelines & Milestones

A successful onboarding and transition sets the foundation for everything that follows. Clear timelines, defined milestones and structured phases reduce risk, protect service continuity and give all stakeholders confidence that managed IT services are being taken on in a controlled and accountable way.

The questions below explain how onboarding timelines are structured, how transitions are phased, and how we manage milestones, dependencies and success criteria throughout the process.

Each question is answered in detail on its own page, giving you clear visibility of how Espria plans, governs and delivers onboarding. All timelines and milestones are always tailored to your specific environment, risks and priorities. This ensures the transition is realistic, well-governed and aligned to how your organisation actually operates.

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