Print Management Software For A Law Firm
Our clients’ challenges : too many printers, not enough printing rules
Our client was using outdated technology and had very little control over their printing processes. That created a number of problems for them, including high wastage and no accountability. These problems were exacerbated by the poor service from their supplier at the time.
In short, their printing system and processes just didn’t match their requirements. The devices were expensive and there were too many of them.
The lack of set rules also meant that staff were printing emails and other internal documents in colour, leading to a lot of unnecessary toner orders. Most of the machines also had a low work rate, and since the print wasn’t centralised it created delays on print jobs.

Our solutions : an audit and new printing rules
We began by conducting a print audit to find out what our client was printing and when. Based on the results of that audit, we were able to offer a print management solution to improve their processes and meet their specific requirements.
During this process, we also worked with their staff to create printing rules. These set out basic guidelines for staff to cut down on colour copies and print emails in monochrome in order to reduce their spend on consumables.
We further improved their systems by offering more secure printing, including secure accounts and authentication procedures to release particularly sensitive print jobs. The complete solution now provides our client with security, control and flexibility.
Implement printing rules to reduce cost of print and understand better how your business functions.
The Results
Gaining control over workflows meant that our law firm client’s productivity has improved. The company doesn’t have to worry either about being fully GDPR compliant. Thanks to Espria, they are always on top of their legal requirements.
Reveal areas that need proactive, defensive or collaborative resource
One of our experts will review your current data risk, examine current governance and security controls.
You may be interested in
The Hidden Costs of Printing: How Managed Print Services Reduce Business Waste
Introduction For many organisations, printing is viewed as a routine operational expense. Printers are purchased, toner is replaced when needed, and documents continue to flow through the business without much scrutiny. However, the true cost of printing extends far beyond paper and ink. Unmanaged print environments often create hidden expenses through inefficient device usage, excessive energy consumption, IT support demands, security risks, and employee downtime. These costs can accumulate significantly over time, impacting productivity and profitability. This is particularly relevant as businesses seek to optimise operations, reduce waste, and improve sustainability while controlling expenditure. Whether…
Can Your Business Actually Recover? The Operational Resilience Question Most SMEs Cannot Answer
Operational resilience is not a technology problem. It is a business problem. And until boards and leadership teams own it, no amount of IT investment will be enough. The Gap Between Confidence and Reality Most organisations believe they are more resilient than they are. The backups are running. The antivirus is licensed. The IT team knows what they are doing. That confidence, in our experience, rarely survives first contact with an actual incident. The question is not whether your systems are protected. The question is whether your business can keep delivering its most important services…
Why the Sophos–Microsoft Partnership Matters – Especially for Education, Financial Services and Legal Organisations
For most organisations today, Microsoft is the foundation of how you operate and on top of this there is also a requirement for regulatory compliance and operational resilience. Whether it’s Microsoft 365 for collaboration, Teams for communication, or Azure for infrastructure, these platforms sit at the heart of day-to-day business. But for sectors like Education, Financial Services, and Legal, that reliance comes with heightened risk, and responsibility. These organisations are not only prime targets for cyber attackers, they are also subject to strict regulatory, data protection and governance obligations. That’s why the partnership between Sophos…
Why Cyber Resilience Can’t Be Audited Once a Year: Lessons from the UK Cyber Action Plan
Moving from box‑ticking compliance to real‑world cyber readiness Written by Richard Puckey Cyber security has a confidence problem For years, many organisations have taken comfort in annual cyber audits, certifications and compliance checklists. Pass the audit, tick the box and move on. On paper, everything looks secure. The problem? Cyber threats don’t operate on an annual cycle. The UK’s Cyber Action Plan is a clear signal that this approach is no longer enough. It challenges businesses to rethink cyber security not as a periodic compliance exercise, but as a living, breathing capability and culture that must stand up…
How Housing Associations Can Transform Tenant Experience with Modern OmniChannel CX
Written by Russell Hallam, CX Consultant at Espria In today’s housing landscape, tenants expect fast, seamless and personal interactions, no matter which channel they use. Phone, digital, web chat, video, email, messaging: it all needs to feel connected, consistent and effortless. But for many teams, the reality is different. Disconnected systems slow down responses, important information is buried across platforms and frontline staff shoulder the burden of manual processes. At Espria, we’ve helped housing associations modernise their customer experience with cloud-enabled omnichannel solutions designed for efficiency, visibility and compliance. Here’s what that looks like in action. 1. RealTime CRM Integration: Context at the Exact Moment You Need It When a tenant calls,…
Elevating Human Risk Management: A Boardroom Must for Cyber Resilience in 2026
Written by Richard Puckey As organisations move through 2026, cybersecurity has firmly established itself as a core business risk. Regulatory scrutiny is increasing, threat actors are more capable than ever and the operational and reputational impact of cyber incidents continues to escalate. In response, businesses have invested heavily in security technology such as advanced detection platforms, zero trust architectures, AI-driven analytics and automated response capabilities. These controls are considered essential and non-negotiable. However, are they sufficient? The reality facing security leaders today is clear, the majority of material cyber incidents still involve a human decision…





