The Collaborative Benefits of Unified Communications and VoIP for Operational Success
Many businesses have harnessed the operational power that combining VoIP (Voice over Internet Protocol) and Unified Communications provides in terms of collaboration in today’s evolving workforce. Team chat, video conferencing and file sharing are some of the benefits that Unified Communications provide, and by supporting that with a VoIP strategy provides businesses with ultimate flexibility and productivity.
VoIP has 3 potential ways to be implemented –
- On Premise
- Cloud
- Hybrid
Many larger businesses may use an on-premise structure because they have the space for a data centre and in-house teams able to manage VoIP and the security needed. However, SMBs often choose the cloud or hybrid model. Hybrid is a great way of harnessing the power of the cloud through the administration tools and remote-user benefits but also utilising your on-premise infrastructure. However, by moving directly to the cloud, you ultimately receive the full benefits and flexibility that the cloud provides.
Also, with the impending ISDN Switch Off, with businesses now being directly impacted by BT’s stop sell, the move to VoIP and cloud-based structures is becoming an increasing necessity.
There are some considerations however before selecting VoIP for your business:
Consider your business architecture and the process needed to transfer over to VoIP.
- What are your business needs and budget?
- How will VoIP and Unified Communications improve your current business operations?
- Engage with a VoIP Provider that can support you in answering these questions and discovering what works for your business needs now and for the future.
Businesses are now moving towards a mobile first operation.
The pandemic has shown us that flexible working does not impact the performance of your business if your teams are supported with the right solutions to perform. It’s no longer a requirement to work out of an office and mobile users can now work wherever they can access the internet.
With this mobile first mindset in many businesses now, technology decisions are made based on how flexible employees needs can be met.
Cloud based VoIP systems are catered more to mobile working than hybrid as it is far more flexible and scalable and allows businesses to remain fluid for today’s workforce; however if you are not ready for that change a hybrid-based system may smooth the transition.
Perhaps you need some advice on implementing VoIP and Unified Communications?
Visit our website to find out more:
Unified Communications: https://www.espria.com/services/voice-and-networks/unified-communications/
VoIP: https://www.espria.com/services/voice-and-networks/
ISDN Switch Off: https://www.espria.com/services/voice-and-networks/
Subsribe for updates and our latest research
You may be interested in
Outgrowing your MSP; businesses need a provider that scales with their growth
To stay competitive, business leaders must align with MSPs that deliver strategic value, drive innovation, and support to scale. Now firmly into 2025, it’s becoming clear what the year has in store for the IT landscape. For SMBs, the message is clear: business growth must be matched with smarter, more scalable managed services. The demand for cyber-resilient, cloud-first and AI-integrated solutions is no longer a forecast – it’s a reality already shaping business priorities. According to leading global technology market analyst firm Canalys’ MSP Trends 2025 report, the MSP model is transforming under growing pressure…
End of windows 10 support signal urgent action needed from UK organisations as cyberattacks continue to rise
Recent breaches at major UK retailers, combined with the approaching end of life of Windows 10, highlights a critical moment for IT resilience planning The recent wave of cyberattacks targeting major UK retailers has highlighted the growing security risks associated with organisations running outdated systems and applications and maintaining weak identity verification protocols. These incidents—particularly those involving Marks & Spencer and the Co-Op—have starkly exposed how vulnerable legacy infrastructure and insufficient access controls can be. In both cases, attackers successfully posed as legitimate employees and manipulated IT help desks into resetting internal passwords, ultimately gaining…
UK SMEs must fortify their cybersecurity against geopolitical risks, says Espria
A recent Sky News investigation highlighted an uptick in cyberattacks tied to the Iran conflict that are targeting businesses across multiple sectors. Speaking at the NATO Summit, Prime Minister Sir Keir Starmer urged UK businesses, regardless of size or sector, to prioritise cybersecurity and ‘take immediate steps to review and strengthen their defences.’ While the warning is timely in tone, businesses are already becoming targets of politically motivated cyberattacks, emphasising the need for heightened vigilance. “As tensions spread globally, threat actors will continue to exploit digital vulnerabilities, and neutral businesses may be caught in the…
End of windows 10 support signal urgent action needed from UK organisations as cyberattacks continue to rise
End of windows 10 support signal urgent action needed from UK organisations as cyberattacks continue to rise
Why Businesses Should Invest in ESG: Lessons learned by Espria
In today’s competitive landscape, Environmental, Social and Governance (ESG) performance is no longer just a “nice to have”—it is a critical business imperative. Companies that prioritise ESG are better positioned for long-term success, risk mitigation, and reputation enhancement. Today’s world demands more from companies than just financial performance. Customers want transparency. Employees want purpose. Investors want resilience. ESG helps businesses manage risk, seize new opportunities and build trust with the people who matter most. It is how you can stay competitive, stay responsible and stay relevant in a fast-changing world. A powerful case study of…
The Importance of Compliance and Security: Complementary Forces in Today’s Business World
In today’s rapidly evolving business landscape, compliance and security have become paramount. These two elements, often perceived as hurdles, are in fact complementary forces that drive business success and sustainability. Understanding their importance and how they work together can transform them from perceived blockers into enablers of growth and innovation. The Role of Compliance Compliance refers to adhering to laws, regulations, standards and ethical practices relevant to an industry. It ensures that a company operates within the legal framework and maintains its reputation. Compliance is not just about avoiding fines and legal issues; it is…