Microsoft 365 Cloud Backup Services

Espria protects your Microsoft 365 data against accidental deletion, ransomware and retention policy gaps through managed cloud backups.

Espria services are designed around structured standards but can be configured to suit each client’s operational context. Response targets, governance cadence, reporting depth and integration methods may all be tailored to reflect industry requirements, geographic coverage or internal IT maturity, ensuring consistent quality while enabling bespoke outcomes.

Inclusions

• Backup of Exchange Online, SharePoint, OneDrive and Teams
• Unlimited retention for backed-up data
• Granular recovery (emails, files, conversations)
• Self-service recovery portal access
• Support for DSAR requests and “right to be forgotten” compliance

Exclusions

• Backup of non-Microsoft cloud applications
• On-premise workloads

Prerequisites

Active Microsoft 365 tenant

SLA Targets

• Backup monitoring daily
• Restore requests actioned within 4 business hours

Reporting & Dashboards

• Monthly backup success/failure reporting
• Retention compliance dashboards

Licensing & Dependencies

• AvePoint licensing (partner integration)
• Microsoft 365 tenant required