Creating efficiencies and cost benefits in our clients Managed Print Services
Our client is a global investment manager with an expertise in fixed income, equities and multi-asset solutions. After a period of growth, the business needed to tighten its security and streamline its operations.
The company’s Issues : too many providers, not enough security
Confidentiality is key to our client. They handle considerable data for their customers and this information is so sensitive that it cannot be shared between different teams within the company.
When the company got in touch with Espria, the solutions implemented by this global investment business were inadequate to protect their data. Also, after a period of sustained growth, multiple printing devices were maintained by various suppliers. That resulted in teams having to manage several service providers. It was challenging and distracting.
In essence, there was a complete lack of visibility in the printing environment, with no clarity of cost nor flexibility regarding printing solutions.
Our solutions : printing rules and printing software
Initially, our key priority was to address concerns over security. So we immediately implemented Follow me printing.
With author authentication required to release the print, data security became watertight. Also, Follow me printing ensured that teams were no longer concerned about compromising the confidentiality of their clients’ information by sharing it inadvertently.
Furthermore, in order to give the company total clarity of their printing environment, we ensured they utilised our Print Management Suite solution.
It gave them total visibility of their printing environment and more specifically :
- Printing per user
- Device usage
- Departmental print volumes
Our client was able to fully understand costs and implement printing rules which created both the efficiencies and security required for their business operations.
We are now fully GDPR compliant as a result of our partnership with Espria and we don’t have to manage multiple suppliers and multiple devices anymore.
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