Collaboration, Culture and Achievements
2023 was a pivotal year for Espria; completing foundational tasks as a newly integrated company, producing impactful results.
Having completed the first full year under their new brand, Espria achieved notable progress with a strategic focus on delivering various technology solutions as a managed service provider. Through the implementation of a new ERP system to improve efficiency and service delivery, Espria are now able to leverage resources and expertise to implement tailored solutions to meet the specific needs of businesses of all sizes. With a resilient team working tirelessly to provide a seamless service for customers, Espria are successfully cross-selling solutions across their portfolio of cloud, communications and document solutions.
The work and dedication of the Espria team have also been recognised throughout the year: at the EnableX Partner Awards Espria were awarded Fastest Growing Pragma Partner £10m+ Turnover; they won Xerox’ Technology Partner of the year and Best New Business Win at the CRN Sales & Marketing Awards. These accolades highlighted an outstanding team performance and innovative approach to delivering solutions to empower digital workspaces across the UK.
Espria also retained their ISO certification; continuing to demonstrate their robust and defined procedures, delivering with quality and transparency in mind, as well as meeting the highest ESG standards (they classified as ESG Excellent in a review by Sustainable Advantage). Espria define their sustainability ambitions using the Environmental Social and Governance (ESG) Value Creation approach and in 2023 took significant steps to make their supply chain more sustainable and achieve their target of 63% which places them in the top banding of all those reviewed by Sustainable Advantage. With a mission to continue to reduce their environmental footprint and promote sustainable practices, Espria has set themselves a new target score of 83% with a further series of actions to undertake in 2024.
In 2023 Espria also replaced almost all employee laptops and monitors with British Standards Institute (BSI) certified refurbished devices in alignment with their dedication to support a greener future. These devices contribute to their ESG goals by reducing e-waste, carbon emissions, water consumption and also come with the trusted Kitemark™ certification, ensuring quality and consistency. In the short – medium term, Espria will be pushing its current 90% usage rate to 100% to support their sustainability goals.
Finally, Espria continued their successful program of Optimise IT events to empower partners and customers to do more with less. Taking its expertise across the country, Espria hosted three regional events in Newmarket, Doncaster and at London’s Gray’s Inn, plus a morning of webinars. Key strategic partners Sophos, Microsoft, Mimecast, Veeam, Docuware, Pragma, Gamma, Five9 and Xerox presented a variety of new developments and services in security, document solutions, connectivity and automation. The events brought partners and customers together to network and connect with like-minded professionals to discuss cutting-edge insights and emerging trends.
Clinton Groome, Chief Executive Officer at Espria said, “As a leading independent managed service provider, Espria has a rich heritage for supporting business growth and change. For over 25 years, we have designed effective solutions to optimise efficiency, security and operational performance and we are excited to continue building on our successes in 2024.
May I extend my warmest wishes to all our customers, partners and team members for the holiday season. We feel honoured to have you with us on this journey and may this festive period bring you joy and a chance for rejuvenation. Merry Christmas and best wishes for a prosperous New Year!”
To read more about us, please click here
You may be interested in
Copilot vs. Claude
Why Microsoft 365 Copilot fits every day work A plain-English guide for people trying AI at work: what Copilot does, how it differs from a separate assistant such as Claude and where to start. The short answer Claude is a separate AI workspace. Copilot sits inside the Microsoft apps many teams already use and can work with the emails, files and meetings each person is allowed to access. A separate assistant helps when: Copilot helps when: – You need help creating or developing content from scratch. – The task is focused research, reasoning or code….
Microsoft is changing Copilot billing. Here’s how to stay in control of AI costs
From 1 December 2026, new Microsoft 365 Copilot Business purchases through CSP will come with usage-based billing already configured. At first glance, that might sound like another variable cost for IT and finance teams to manage. But it also gives businesses a practical way to access the next generation of Copilot experiences while retaining control over who can use them, how much they can spend and where that money goes. This matters because Copilot is changing. New experiences such as Copilot Cowork are designed to carry out larger, multi-step pieces of work. That creates more…
Phishing just got personal
AI-powered phishing attacks are becoming harder to detect, with increasingly sophisticated emails bypassing traditional security controls. As a result, organisations are placing greater focus on Human Risk Management, recognising employee behaviour as a measurable cybersecurity risk. SecureLearn, powered by KnowBe4 and fully managed by Espria, helps businesses reduce human risk through continuous security awareness training, phishing simulations, targeted coaching, and board-ready reporting that demonstrates improvement over time.
The Hidden Environmental Cost of Office Printing
Most offices know that reducing paper is good for the environment, but few have visibility over what their printing actually costs in resources: energy, paper, and consumables. A managed print service brings sustainable office printing into focus by measuring what is actually happening, rather than estimating it. Every printer left on standby overnight, every unnecessary colour print, and every cartridge thrown away with usable toner left inside adds up. For a business printing several thousand pages a month, the difference between an efficient and inefficient setup can be significant, both in cost and in environmental…
Is Your Office Printer a Way In for Cybercriminals?
Most small businesses think of cyber security as a laptop problem, a server problem, or an email problem. The office printer rarely gets a mention, yet it is connected to your network, holds a hard drive, and processes some of the most sensitive documents in the business, from invoices to HR letters and client contracts. However, it is important to realise that office printer vulnerabilities can be exploited by cybercriminals, potentially leading to cyber attacks. A modern multifunction printer is a computer. It has an operating system, a network connection, often Wi-Fi, and increasingly a…
The Cyber Resilience Act: what it means for your business
By Stephen Cook From 11th September 2026, a new EU regulation starts changing how connected products and software are built, sold and supported – and UK businesses trading into Europe are firmly in scope [1] [2]. Here is what the Cyber Resilience Act actually requires, why it matters beyond the compliance paperwork, and how Espria helps clients meet it. What is the Cyber Resilience Act? The Cyber Resilience Act (CRA) is an EU regulation – Regulation (EU) 2024/2847 – that sets mandatory cybersecurity requirements for “products with digital elements.” In practice, this covers hardware and software that can connect to a device or network: IoT devices,…