So what can I do about choosing a new solution?
From 2025 all calls will be made over the internet meaning that all traditional phone lines connected to broadband will be affected; as a result, all calls will be determined by the strength of internet connection.
So, a new phone system will need to be robust, with a high-quality internet connection, whether it is fixed or mobile but either way it will be a top priority for businesses to implement in time, investing in a new IP voice solution to avoid delays and frustrations; any poor connectivity will have a massive impact on businesses’ communications and productivity.
When exploring other alternatives, businesses should review their needs and requirements and how they may change in the future before even exploring the advantages and disadvantages of any new solution.
Adopting IP and VoIP provides greater scalability and flexibility for now and the future with firms often opting to migrate to fibre based broadband services to have access to greater speed and bandwidth.
SIP Trunking gains businesses a higher level of control and can reduce costs as you are able to maintain existing PBX equipment through the use of an analogue adaptor or SIP gateway. Alternatively using a hosted phone system offers simple installation, minimal on-site equipment needed and no maintenance issues.
Both offer scope for scalability and customisation for business to make the transition before ISDN is switched off.
Businesses won’t necessarily need to replace all their handsets and services, as these may well have the ability to cope with your new phone systems, however, when changing over, you may want to consider the type of hardware your teams need. As a result of flexible, remote working, softphones have increased in popularity, reducing the number of handsets required.
It is fair to say that the cut off date is 2025 is when all ISDN lines will be redundant, but businesses must remember that with each passing month, BT are increasing the areas on stop-sell and the decline in services means the need to address and embrace future technology in plenty of time rather than leaving it too late.
Let Espria support you today and contact us for more information on how we can help you through your migration.