Say Hello to Engage

If providing great customer service is at the top of your list, ENGAGE is the ideal solution for you.

The website widget offers visitors to your website one-click voice calls, video calls and automated, AI-powered webchat, allowing you to offer better customer service with the offer of help 24/7/365 through your site.

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Bridging Gaps

If your communications channels are blocked or broken or your customers simply can't get hold of you when it suits them, Engage could be the solution for your business.

AI Webchat

Integrating with ChatGPT, ENGAGE automates chat responses to website visitors in a natural tone. How? By reading all the content on your website and using that information, it can accurately answer customer queries. You also have the option to select approved website sources for the widget to take information from.

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Webchat

When it comes to answering factual questions, AI is fantastic but there will be times when the human touch would have more impact which is why at anytime during the webchat, one of your team can take over from AI in real time.

Voice call

Integrated into CONNECT, customers can make a free voice call through their browser in just one click.

Video call

When a face-to-face option is the best option, just like the voice call, visitors can engage in a video call with just one click, connecting them face to face with a member of your team. Perfect for technical support issues!