The Role
The ARA will be part of a team that is critical to the timely cash collection of customer dues. As such this individual will have the following responsibilities for a selection of the overall customer accounts:
- ensuring that all customer queries are dealt with;
- maintaining all customer standing data particularly bank details, email addresses and contact details;
- ensuring that customer invoices are raised for their monthly recurring services as well as non-routine products and services;
- processing all authorised credits due to customers;
- despatching statements of accounts to customers on a regular basis;
- chasing customers for amounts coming due soon as well as for overdue debts;
- creation of an accurate and complete DD collection file each time and ensuring the file is then processed in the financial ledgers;
- despatching all remittance advices to customers following receipt of funds;
- ensuring that the AR ledgers are accurate by ensuring each day’s customer receipts are processed by the end of the day and matched correctly to invoices and credit notes on the system;
- ensuring that the Accounts Receivable Supervisor (“ARS”) is kept up to speed with any issues regarding customers under their responsibility;
- assisting the ARS with producing weekly, biweekly and monthly reports;
- assisting in the year end audit in relation to AR queries; and
- assisting with other ad hoc exercises requested by the ARS or MA
Our teams are the heart of our business and the high service delivery we provide to our clients is because of their commitment.
Why join us?
Collaborate
Teams work together as one.
Action
To take the initiative and be proactive.
Remarkable
To be extraordinary in delivering our service.
Evolve
Constantly develop and progress to always be at the cutting edge of technology and service delivery.
'I was promised a challenging role withing a growing business and that's exactly what I got. Espria give me the support I need to meet the challenges of an ever-changing job role. My line manager has supported me throughout my time here and has given me the opportunity to develop new skills beyond what I thought myself capable.'
Espria is a fun, fast paced environment, constantly learning and adapting to new situations. I chose to work here for the career progression, opportunity to learn new skills & progress my career.
I choose Espria as an exciting, evolving company which consistently allows me to expand and cultivate my skills. Espria is about the people; the team collaboration here is a testament to our success which I am proud to be a part of. I truly believe that we can accomplish anything we put our mind to if we are surrounded by positive people. We do great work when we love what we do.
I choose Espria as an exciting, evolving company which allows me to expand and cultivate my skills consistently. Espria is about the people, the team collaboration here is a testament to our success which I am proud to be a part of as I truly believe that we can accomplish anything we put our mind to if we are surrounded by positive people. We do great work when we love what we do.
I wanted a change in career and I chose Espria as they made me feel comfortable in the interview starting my new venture. They have helped me develop my skills so I’m always learning. Plus we have an incredible team atmosphere. We work hard but enjoy the service we deliver to our clients
I have worked for Espria for 8 years and have developed my career so that I am now leading a team. Espria is an excellent place to work, where you are allowed to grow and develop. Every day is exciting and I love working with our clients delivering excellent support.
